Contact Us 














A LYN Venture, 722 - 18 A Street North, Lethbridge, Alberta T1H 3J2
Contact Us
Website homepage:   www.HeatedCarpetsnThings.com
For questions or concerns regarding products
or suggestions for our site you can email Lyndon or Wenda at:
or
We will do our best to answer emails within 24 hours.
or call or fax us at:
Phone 401 329 4298
Fax   401 329 4263
Payment Policy: All prices are in USD.  We can accept most major credit cards only through Paypal and we can accept money orders via snail mail. If money order is used, your item will be shipped when payment is received. Sorry, no personal cheques or e-cheques please.
Taxes:
Canadian Residents will likely have to pay 6% GST when you receive the item. Otherwise no taxes are applied.
Shipping and Return Policies:
Shipping Terms: Orders to Canada and continental US ships Canada Post or USPS or UPS Ground. We will ship internationally. Buyer pays Shipping cost. International orders require higher shipping fees, up to twice the US fee in the Hawaii, Alaska, UK, Europe and Asia. Please email us for shipping fees for those locations.
Most products are assembled after an order is received so expect delivery from three to five weeks (unless notified otherwise) of order confirmation, depending on product and time of year. Please ask for expected delivery time for your order.
Customer Service Policy:  Complete satisfaction guarantee for 30 days. Return for full refund if not satisfied. Shipping not refunded. Customer is responsible for return shipping unless otherwise agreed upon. Products that have been altered or damaged in any way are not refundable.
Manufacturer warranty for 1 year from date of purchase with normal use unless otherwise stated.
For questions about any products, shipping or returns send an email to:  custserv@heatedcarpetsnthings.com